Privacy Policy

Last updated: October 11, 2024

LoyalZip ("we," "our," or "us") operates the LoyalZip mobile application (the "App"). This Privacy Policy outlines how we collect, use, and protect your personal data when you use our App, as well as your rights concerning that data.

1. Information We Collect

1.1 Personal Information

When you use our App, we may collect the following personally identifiable information to provide our services:

• Email address: Used solely for account recovery and backup purposes.
• Loyalty card details: (e.g., store name, barcode) Used to store and manage your loyalty cards within the App.

We do not collect or use your email address or other personal information for marketing purposes.

1.2 Usage Data

We may collect non-personal data about how the App is accessed and used, such as:

• Device type and operating system version
• Internet Protocol (IP) address
• App usage statistics and crash reports

This data helps us improve the functionality and performance of the App.

2. Use of Data

We use the collected data for the following purposes:

• To store and manage your loyalty cards securely.
• To provide backup and recovery services for your data.
• To notify you of changes to the App or its features.
• To enhance the App’s functionality and user experience.

We do not use your personal data for targeted advertisements, profiling, or marketing.

3. Sharing of Data

We do not sell, trade, or share your personal data with third parties. However, aggregated and anonymized usage statistics may be shared with service providers to improve the App’s performance and features.

4. Data Security

We take reasonable precautions to protect your data from unauthorized access, use, or disclosure. These include:

• Using encrypted connections for data transmission.
• Implementing secure storage solutions for backups.

While we strive to protect your data, no electronic storage or transmission method is 100% secure.

5. Third-Party Services

The App may use third-party services, such as:

• Firebase: For crash reporting and analytics.
• CameraX and ML Kit: For barcode scanning functionality.

These third-party services may collect usage data to improve their functionality but do not collect your email address or loyalty card details.

6. Children's Privacy

Our App is not intended for users under 13 years of age. We do not knowingly collect personal data from children. If you are a parent or guardian and believe your child has provided us with personal data, please contact us immediately.

7. Your Data Protection Rights

You have the following rights concerning your personal data:

• Access: Request a copy of the data we store about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your data, subject to legal or operational requirements.

To exercise any of these rights, please contact us at the email address below.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page, and the "Last updated" date will reflect the most recent changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:

Email: itumelengolebogeng8@gmail.com